Start here

All you need to know before your first day in our Berlin office can be found here! On this page, you will have information about how to get the hardware, tools, and programs you will need, details about our office, work-from-home policies, and some of the benefits we offer you. 

Get your hardware

Tools and programs

Here is an overview of the tools and programs our employees commonly use. 
Your line manager will support you in getting access to the right ones with your HelloFresh account depending on your role. 

Google Suite

Google Suite

Email, docs creation, sharing and meetings



Jira, Jira Service Desk, and Confluence



HR management system



Internal messaging app

Small Improvements

Small Improvements

Performance and feedback management toolkit



Referrals and applicants tracking tool


Office 365

Optional for some roles

Our Hybrid working model


At HelloFresh, our domestic remote work approach is called Flexible Hybrid. Outside of the team and company days which are mandatory, employees can freely choose when to work from the office or home targeting a 50-50 split as general guidance.

The office is open for anyone who would prefer to work from the office, or who has critical in-person business in the office.


General Workplace Hygiene Guidance

  • Disinfect your work area regularly. 

  • Wash your hands often with soap and water or with an alcohol-based hand sanitizer and cover your mouth while coughing and sneezing.

  • Seek medical advice promptly if you are feeling unwell (fever, flu-like symptoms, respiratory illness symptoms).


At HelloFresh we care about you holistically, which is why we look to provide you with benefits that will support you in different aspects. 




    • Home office budget.

    • Fresh fruit and muesli at the office.

    • Fresh coffee, tea, and soft drinks at the office.

    • Gaming area at the office.





    • All HelloFresh employees Berlin-based get a monthly €20 mobility budget through RYDES to be used for a variety of providers.​​​​​​




    • Kids Corner with free child care at the office.

    • Annual (limited) paid Kindergarten spots.

    • Financial childcare support.





    • Discount Urban Sports Club.

    • Discount John Reed & McFit gyms.

    • Therapy support through Spill.

    • Meditations through Headspace.

    • Meeting free day.

    • Free Yoga sessions at the office.



    Learning & Development



    • Annual learning budget  €1000.

    • Annual German language budget €250.

    • Various mentorship and leadership programs.



    Social events


    • New Joiners - Networking events.

    • Friday Cheers at the campus.

    • Company parties.

    • Team events and budget.




    • 30€ discount on weekly HelloFresh Meal Kits.

    • Subsidy for Convini fridge.

    • Discounts in restaurants.


    Good deals




    • HelloFresh Pension Scheme.

    • Employee Referral Program.

    • Discounts at various platforms and retailers.




    Some useful hints for you!

    We know relocating to Germany can bring many questions regarding certain topics. 

    Subjects such as the Anmeldung (registration of your residential address), how & where to open a Bank account, and German Social Security may seem challenging.

    Swipe left to get more info. 

    Free German bank account

    As an employee of HelloFresh, you can benefit from special conditions and expert services offered by Deutsche Bank.

    Deutsche Bank offers special private accounts that can be opened also by people without a permanent residence in Germany. However, this would have to be opened directly in one of their branches. 

    Just complete the Advantage coupon and take it to your nearest Deutsche Bank branch to open your account.

    Social Security information webinars

    Techniker Krankenkasse (TK) will advise you in an informative webinar (approx. 60 minutes) on what you should know about the German social security system.

    The next webinars will take place on the following dates: July 4th / August 2nd / September 6th / October 10th / November 7th / December 5th.

    Register now by clicking on this link to find the most convenient date for you. 

    Important: After your registration, you will receive an email with a confirmation button. Please be sure to confirm your registration by clicking on the button, otherwise, TK will not be able to admit you to the webinar. After your confirmed registration you will receive the link to the webinar via email.

    Our Office

    Prinzenstraße 89, 10969 Berlin​​​​​​​

    The office is open 24/7, while the Front Desk will be open from 8 AM to 7:00 PM.

    Access to and exit from the entire building after 7 P.M. and on weekends will only be possible from the Front Desk entrance in Block A.

    Any access to the building on the weekends must be flagged 24 hours in advance via and registered with the security guard upon arrival at the Front Desk.

    The rooftop terrace will be closed at 10:00 PM every day.

    Here’s a quick checklist of what you need to do before coming to the office for the first time:

    • Fill out the employee ID card form

    • If you are driving to the office, please reach out to your manager beforehand, so they can book a parking spot for you.

    • If you have already received your laptop with your HelloFresh email - please install and use the Thing-it App to book your desk in your team area.

    *Please note that if you are driving/cycling to the office and would like to use our garage to park your bike or car, you must come to the front desk beforehand. We will provide you with a key fob so that you can freely move around the building.


    Below you will find helpful information related to Covid-19 restrictions and regulations. 

    ​​​​​​Travel regulations*

    RKI list: Which country is a risk area, high-risk area, or virus variant?
    GBT Travel Vitals: Find information about which regulations are in place, quarantine times, and a good overview of the positive cases too.

    For more information please contact:

    *Keep in mind that these travel restrictions are related to entering the country

    How to get a sick note

    If you test positive on a rapid test, please call your doctor to receive your sick note and inform them that you are currently quarantined and inform your manager.

    If you don’t have a doctor, you can contact one of the practices listed on KV Berlin to report you tested positive, and call in advance to set up an appointment for your sick note. The website is in German but can be translated clearly into English via Google Translate.

    Corona App

    On your personal phone or anyone with a company phone, we strongly recommend downloading and using the app.

    You will need to present your proof of vaccination to your nearest Pharmacy along with your Anmeldung to have them uploaded into the app. 

    Entering Germany

    Entry Form: What's needed to enter Germany just by writing from which country are you coming from.

    Federal Foreign Office:  Check what you need to do/have to enter the country according to the country you are coming from.
    IATA Map: Country regulations, powered by the International Air Transport Association