Hello, Philippines

As part of the HelloFresh Group, HelloConnect proudly delivers the same passion and innovation that define the world's leading meal kit company.

Our HelloConnect Office is not just a support team, it is an extension of the HelloFresh experience, built to deliver world-class service, operational excellence, and innovative solutions that support our mission to change the way people eat, forever. 

HelloConnect in a nutshell

Collaboration with Global Teams

Collaborate with our international teams across Europe, North America, and Australia to deliver truly global projects.

About our Offices

We have two sites in Metro Manila and one growing hub in Palawan, giving you the flexibility to build your career where it suits you best.

Part of the HelloFresh Group

As part of the HelloFresh Group, HelloConnect delivers the same passion and innovation that define the world's leading meal kit company.

Teams

More than 1500 employees in Customer Experience, People & Culture (HR), Marketing & Growth, Supply Chain & Operations, Finance, and Technology.

Empowering Connections, Delivering Excellence

HelloConnect is committed to setting the standard in Business Process Outsourcing (BPO) and Global Business Services (GBS). With a sharp focus on precision, quality, and excellence, we drive seamless collaboration across teams as we grow.

We don’t just connect businesses, we enable success and deliver results that matter.
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Beyond the Work: Our Culture

At HelloConnect, we celebrate together! Enjoy monthly engagement activities that keep our teams connected, energized, and inspired.

We pride ourselves on building an inclusive and supportive workplace where your voice matters, your growth is a priority, and collaboration drives everything we do. Whether you're just getting started or looking to take the next step, there’s a place for you here.

Giving Back to the Community

We believe success is best shared. Through our Corporate Social Responsibility (CSR) Program, “Giving Back to the Community,” we are committed to making a positive impact beyond the workplace.

Whether through outreach initiatives, donation drives, or volunteer work, we strive to uplift communities, support meaningful causes, and foster a culture of compassion and social responsibility within our organization.
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Ready to Make an Impact?

We're looking for passionate, talented people to join our team and help us deliver excellence on a global scale. Explore our open roles to find where you fit in.

Our #HelloConnect Team in the Philippines

DianaMarieIson
Diana Ison, Talent Acquisition Assistant Team Leader


HelloConnect culture in 3 words?
Supportive, Growth-driven, Collaborative


How would you describe your HelloConnect journey up until here?
It has been very rewarding. Over the past 4 years, I’ve grown both professionally and personally, thanks to the support and trust HelloConnect has given me. The opportunities for learning and advancement made me feel valued and motivated to keep improving.

What would you say to someone considering a career at HelloConnect?
I would say go for it, you’ll be joining a company that truly invests in its people. The environment encourages you to challenge yourself, while at the same time making sure you feel supported and appreciated.

What is your favourite thing about working at HelloConnect?
The people and the culture. I appreciate how considerate and collaborative the environment is, and how the leadership recognizes and rewards effort and potential. It feels great to be part of a team where growth is encouraged and celebrated.
KeithSiñel

John Keith Siñel, Assistant Team Leader, Customer Care (UK/IE)

Describe the HelloConnect Culture in 3 words
Collaborative, Dynamic, Supportive

How would you describe your HelloConnect Journey up until here?
My HelloConnect journey has been a fulfilling ride of continuous growth and learning. I started as an agent, where I built my foundation in customer service and developed a strong understanding of our processes. As an SME, I deepened my expertise and had the opportunity to support others, which sparked my passion for leadership. Today, as a Team Leader, I’m proud to guide and motivate my team, applying everything I’ve learned along the way. Each role has shaped me, and I’m grateful for the trust, support, and opportunities that HelloConnect has given me.


What would you say to someone considering a career at HelloConnect?
If you're eager to grow, take ownership, and make an impact, HelloConnect is a great place to start and thrive. I joined as an agent and, through consistent hard work and the support of my mentors and peers, I moved up to SME and now Team Leader. The culture here rewards initiative and promotes learning, if you show up, stay consistent, and stay curious, there’s real room to grow. It’s not always easy, but it’s definitely worth it. You’ll be challenged, but you’ll also be supported. And for those who want to build a career, not just have a job, this place can open doors.

What is your favourite thing about working at HelloConnect?
I’ve been given the space to learn, lead, and grow, both professionally and personally. The culture here recognizes potential and rewards effort. Being able to mentor others, support my team, and contribute to their development is what truly motivates me. It’s fulfilling to be part of an environment that believes in internal growth and trusts you with real responsibility.

MarvinOrdona

Marvin Kenneth 'Kara' Ordona, Training Facilitator, L&D International - Customer Care Global

HelloConnect culture in 3 words?
Proud. Empowering. Limitless


How would you describe your HelloConnect journey up until here?
My journey has been transformative, I started as an agent, grew into a QA, then a Team Leader, and today I'm a Global Training Facilitator. Every step has made me feel proud of my progress, empowered by the trust given to me, and limitless in the opportunities ahead.

What would you say to someone considering a career at HelloConnect?
If you're looking for a workplace where you can truly be yourself, grow your career, and feel supported every step of the way, HelloConnect is the place for you. Here, your potential has no limits.

What is your favourite thing about working at HelloConnect?
The culture of inclusivity and empowerment. I feel valued not only for the work I do, but also for who I am. It's a place where diversity is celebrated, and every success feels shared.
 

Open roles in HelloConnect

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We know what it’s like to be passionate about your career. So we’ve created a community where you can learn more about us and how you can grow your career. We’ll invite you to events, share even more career opportunities, and give you hacks for continuous professional growth.