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The Global Payments team at HelloFresh is responsible for processing payments periodically as a subscription business, ensuring our customers are able to pay seamlessly with their preferred payment method. They also focus on managing customer profitability at the company level by various retention-based initiatives. This team has a direct impact on the customer experience and is constantly optimizing for various business KPIs. They build in-house products using modern technologies to handle a massive scale of transactions (> 8.5 million active customers) and are continuously improving the SDLC for fast flow and continuous delivery.
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